Showing posts with label freelance writing help. Show all posts
Showing posts with label freelance writing help. Show all posts

Saturday, January 12, 2008

7 Things You Can Do TODAY to Kickstart Your Freelancing Career

This very informative post is on FreelanceSwitch.com, a highly rated freelance site. It outlines 7 things you can do immediately to start landing freelance jobs.

I agree, in principle, with all of the tips outlined here. With 15+ years of freelancing under my belt, however, I have alternate points of view on a couple of things the author writes about, namely:

#1: Create a Name and Logo. While the article’s author, Collis Ta’eed, gives some great tips about things to consider when choosing a name and logo, eg, (make the name distinct, memorable and representative of you), I don’t think it’s something you absolutely need.

So, keep the following in mind when thinking about whether to create a name and logo:

Which markets are you going to target: Why is this important? Because, depending on the market, they may not care whether or not you have an official business name or logo. Take my recent foray into SEO content writing. I took the advice from the post, How I made $100,000 by spending 25 minutes and $0 on Marketing, on SelfMadeChick.com.

In this post, Christine, the blogger details how she put off bringing in business by telling herself things like, I need to get a website, some email marketing software, create a more substantial portfolio, etc. But, these – she came to realize – were just stall tactics that stood in her way of success.

So, one day she composed a simple email to SEO companies that included very basic info (name, contact info, rates, etc.). Within minutes of sending out a few emails she got calls.No fancy log, website, brochure, sales pitch, etc. Just the basics.

When I started to do SEO writing, I followed Christine’s lead and had almost the exact experience. I guess my point here is, don’t put roadblocks in your way.

#2: Register Your Business. I disagree with this for the following reason: As I wrote in the article, Should You Officially Register Your Freelance Business?:

Any type of business you register is going to generate paperwork from good ole Uncle Sam (ie, the IRS). The reason I didn't register some of the businesses I've owned is that I just didn't want to go through the hassle of filling out some inane form because I made $7,000 last year. Some things you will be forced to deal with: Filing annual and/or quarterly taxes (no matter how much you made - or lost); paying business registration fees; getting an EIN number, filing more complicated personal taxes; etc. The paperwork - for even the simplest business - can be, at best, annoying, and at worst, downright harrying.


The best piece of advice I can give you here is to consult with a CPA. They are the only ones who can give you the right informaton as it pertians to your financial situation.

While the ideal would always be to have everything perfect before you start (eg, the company name, the logo, an amazing portfolio, etc.), the best way to get business as a freelancer is to simply start contacting those who need your services.

Or, in the words of Nike, “Just Do It!”

Sincerely,
Yuwanda Black, Publisher
http://inkwelleditorial.com/
http://inkwelleditorial.blogspot.com/
http://seo-article-writer.com/
http://seo-articles-for-sale.com/
http://money-making-videos.blogspot.com/
How to Start a Successful Freelance Career Newsletter

P.S.: Read about my $250/day as a freelance writer -- with less than two weeks of marketing!
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Read Freelance Success Stories! There are freelancers who make very good livings at what they love. Inkwell Editorial's newsletter features these successful professionals who put to rest the phrase, "starving freelancer." Subscribe to read all previous issues.

Current Issue: How Much do Freelance Web Writers Really Make? This issue features a roundup of freelance writer income from around the web. Features salaries from a few hundred a month, to a website that earns over $30,000/month -- and the site owner doesn't even sell anything! Subscribe to read this inspiring issue.

Previous Issue. Ghostwriting: Want to know what type of work is out there in this genre? How much it pays? Where to find it? How to go about getting it? Ghostwriter Amanda Evans gives us the skinny on this freelance writing niche.
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Copyright © 2008 InkwellEditorial.com: Freelance success stories, e-courses, advice on the business of freelancing, and more! Get the e-report, How to Make $100/Day as a Freelance Writer -- free! Log on to http://www.freelancewritingwebsite.com/ for details. Except where noted, no part of this site may be reproduced in any manner without the express, written consent of the publisher. Violators will be prosecuted.

Monday, September 17, 2007

Post #17: 40 Days to a Successful Freelance Writing Career

How to Get Fresh Leads Who Desperately Need Your Writing Services

I had some business down at the county seat the other day. As I was paying a bill at the window, I noticed a sign that said business lists must now be purchased using cash or a credit card.

I asked the clerk how much the lists were, and she said $6.50. I promptly purchased one. Why am I telling you this?

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Want to learn exactly what to do to earn $100, $150, $200/day or more as a freelance writer, editor and/or copy editor? Inkwell Editorial's upcoming Freelance Writing Seminar will tell you how. Details. It's a career anyone who can read and write can start  with the right information.
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Well, the list I purchased was a printout of all the businesses that were registered in my county the previous month – there were probably 200-250 of them.

The list had the following information:

Business Name
Type of Business
Name of Proprietor/Owner
Phone # of Business/Owner
Address of Business

While I’ve always known that these lists exist, I’d always researched this type of information online – and usually found it months or years later. But, buying it directly from the business license office is so much better.

Where to Go to Get the Leads You Need

Why? Three reasons:

1. Fresh Meat! The list is new/fresh. The county clerk takes the information directly from the business license application – so all of the information is most likely 100% correct. This means that if you do a mailing you are likely to get between a 97-100% deliverability rate (you always have to leave room for data entry errors by the county clerks).

The clerk gave me one piece of valuable information – she said that new business registration lists were available every month. Eg, if I came down in September, I could purchase a list of all the businesses that were registered in August.

She said come around the middle of the month because it took them a few weeks to enter the data and make it available to the public for sale. Are you realizing how valuable this is? Which brings me to my next point . . .

2. Cost: If you are just starting out and don’t have much money, this can cut down on your marketing costs by hundreds of dollars because instead of buying a list from a marketing company for perhaps a few hundred dollars, you can spend less than $10 and have a couple of hundred new leads at your fingertips – each and every month.

Do this for a year and you’ll have a few thousand contacts in your database easily. Even with a 1-3% return, that’s easily 10-30 new customers a year. If each one only spent a $1,000/year with you, that’s a decent part-time (depending on where you live, maybe even a full-time) living right there – from one marketing source!

3. Easy Sells: New business owners are easier sells because they need everything – brochures, web copy, newsletters, sales letters, etc. Sending them a “Congratulations on opening your new business” postcard and offering your services will probably garner you a few calls right off the bat.

I’d be willing to bet dollars to doughnuts that you’ll be the only freelance writer to contact them. Why? Because freelance writers – for the most part – are not proactive marketers, especially utilizing offline measures.

Better yet, pick up the phone and call them.

TOMORROW'S POST: In tomorrow’s post, I’ll tell you exactly how to approach a new business owner and become their freelance writer of choice – for life!

You won’t want to miss this – it can start your business off with a bang with very little effort and, most importantly, very little cost.

Stay tuned!

What do you think? If you have questions, comments or observations about this post, send them in. Email them to info [at] InkwellEditorial.com.

Editorially yours,
Yuwanda (who is this person?)
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What’s in Inkwell Editorial’s Newsletter?

Missed the last issue of Inkwell's freelance writing newsletter? The 9/12 issue featured an interview with freelance writer, Gordon Graham, aka, that white paper guy.

Gordon charges $90/hour just to edit a white paper and a minimum of $4,000 to produce one from scratch. Wanna know what he had to say? Sign up to receive your copy to read his informative, in-depth interview.

Gain clients, web traffic and brand awareness. How? Let us interview you for our popular newsletter? Full details. Read the first issue here.
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Copyright Notice: May be reprinted with the following, in full: Yuwanda Black is the publisher of InkwellEditorial.com: THE business portal for and about the editorial and creative industries. First-hand freelance success stories, e-courses, job postings, resume tips, advice on the business of freelancing, and more! Launch a Profitable Freelance Writing Career in 30 Days or Less -- Guaranteed! Log on to InkwellEditorial.com.
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Wednesday, August 29, 2007

POST #4: 40 Days to a Successful Freelance Writing Career

PUBLISHER NOTE: If you are a regular reader of this blog, then you know about the upcoming freelance writing seminar in October. Details.


Many have inquired about what will be discussed at the seminar. So, in order to answer your questions and to get you prepared for what to expect, I've started a series of posts entitled "40 Days to a Successful Freelance Writing Career."

To start at the beginning, click here. And, welcome to the blog. Now, on to today’s post . . .

How to Make “Good Money” as a Freelance Writer

Do you want to be broke when your business "grows up?" In yesterday’s post, we discussed how to go about choosing a target market -- a lucrative one that won't leave you broke. In my opinion, the most important part of that post was the following:

Target lucrative markets: Not every interest you have will make a viable niche market. This may be because they are not willing to pay for your services, don't need your services and/or there aren't enough of their type to market to.

EXTREMELY IMPORTANT POINT! With your list in hand, choose markets where: a) your services are needed on a continual basis; b) your asking price can be met with relative ease; and c) there are sufficient numbers to market to.
Before we delve into this further, there’s one thing I want to share with you from my own personal experience. That is, you will never make “good money” as a freelance writer until you let go of the starving writer’s mindset.

Working "Beneath" You: A Personal Lesson

To expound upon this, when I first started out -- and years into my career, I didn’t consciously have this thought. I don’t think most freelance writers do. But, we have been so conditioned by society to think of freelance writing as a “low-paying, scratch-out-a-living existence” that we price our services too low, or do too much for too little.

It took me years – and I do mean years – to realize this. Once I realized my worth, I stopped taking on projects that I felt didn’t pay me enough.

If you continually work beneath your worth – no matter what your profession – you will eventually become disgruntled and unhappy. While you make think that it’s “the project at hand,” or “the client that drives you nuts,” this really is not what it is.

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Want to learn exactly what to do to earn $100, $150, $200/day or more as a freelance writer, editor and/or copy editor? Inkwell Editorial's upcoming Freelance Writing Seminar will tell you how. Details. It's a career anyone who can read and write can start -- with the right information.
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It is the fact that you feel that your true worth is not being recognized. And, while money is not everything, if this is how you choose to make your living – then getting paid your market worth is not only essential to paying your bills and taking care of your family, it’s essential to your sense of self-worth as a professional.

While I will occasionally take on a project that I know I should be getting paid more for, it’s infrequently enough that it doesn’t eat away at my soul.

My overall point here is to get you in the right frame of mind from the beginning. If you’re just starting out, you may have to do some low-cost and/or spec projects to get some experience, references, etc. But, stop doing this very early on. Don’t make a habit out of it because, trust me, after a while, it will wear on you.

Now, on to the meat of today’s topic – how to make a “good living” as a freelance writer.

FYI, the reason good living is in quotation marks is because this means something different to every person. Only you know what works for you. While $30K may be fine for one freelancer, another one may need $55K for it to be considered a good living.

As mentioned above, the most important thing to do when deciding how much you need to make is to choose markets where: a) your services are needed on a continual basis; b) your asking price can be met with relative ease; and c) there are sufficient numbers to market to.

All three of these things must be in place. This is why I like to work with business owners. They know the value of a service, there’s no bargaining back and forth and, as is evidenced by your local Yellow Pages, there are plenty of them to market to.

7 Standard Rules for Getting the Rate You Want

1) No bargaining: Would you go into The Gap and ask them, “Would you take $45 for these jeans instead of $60?” No, you wouldn’t because they’d probably look at you like you were crazy.

So, why be so quick to haggle with potential clients? You’re not just a “freelance writer.” You are a business, just like The Gap. They have overhead like salaries, marketing, rent, etc. to pay for. Well, so do you.

And, you don’t have to say this to clients – it’s all in how you present yourself and your business. Present a professional image, and the majority of clients won’t even dream of asking you to cut your rate.

NOTE: Now, I do believe in giving discounts – eg, for first-time projects, for bulk projects, for continuing projects, etc. This is akin to sales and/or promotional campaigns in a retail store.

2) Target a “Savvy, No Nonsense” Market: And, what I mean by this is, a market that is accustomed to dealing with businesses, not “just a freelancer.”

This is why I like targeting businesses. When they contract a service, they already know what their budget is and if they can afford you. They will usually give you a yes or no very quickly – and won’t string you along with “maybes, if you cut your rate, when the next client pays, etc.”

They will deal with you as a business because they recognize the value you bring to their business. This brings me to my third point . . .

3) Quantifiable Results: Offer quantifiable results to clients.

Remember the financial example I used in Post #2, using hard numbers to illustrate a point. Nothing sells like results a client can see in black and white.

While you can’t guarantee results, you can give them realistic examples of how your services can add to their bottom line – which is really all most want.

4) Examples: If you have “before and after” copy of a website you’ve redone, or an example of a brochure you created from scratch, or results achieved from a case study you did for a previous client – share this.

Don’t have any of this? Then, offer to do a sample job – eg, edit a few pages from their website, create a sample, one-page newsletter, etc.

5) Public Relations Magic: Most freelancers don’t do this, but it can work better than doing projects for free. What is it?

Get media attention for your business. This can range from a profile by a local newspaper, to being quoted for a story that runs in a national magazine.

Two or three pieces of PR can go a long way toward establishing credibility. Many times, this will be all you need to get your foot in the door. Place whatever press you get in a “Media” or “About Us” section on your website.

In tomorrow's post, we’ll talk about how to get some PR for your business – quickly!

6) Image: Another area many freelancers fall short in is presentation, as in company presentation.

The obvious things are a professional-looking web presence (and yes, you must have a web presence as a freelancer); brochures and marketing material.

An area that is hardly ever addressed is your tone when speaking with potential clients. And I don’t mean the sound of your voice. I mean the confidence that comes from, “You’ve reached a well-run, organized, professional business.”

I answer the phone as if I have 500 employees. And, like many large companies, I have a series of questions I go through that conveys that you’ve reached a professional business, eg:

i) What is the name of your company?
ii) With whom am I speaking
iii) How did you hear about “us” (Inkwell Editorial)
iv) May I have a phone number/email for additional follow up if necessary?

Now, you may feel uncomfortable asking all of this upfront – and sometimes clients won’t give you all the info (usually, you can at least get a name and company name).

But, this is less important than the impression you will have made. Even if they don’t use you, they will recall that you sounded like a real business, not just a freelancer.

Hence, they won’t be looking to pay you less than.

NOTE: Try to get in the habit of asking these questions because it helps you to build your database. No matter how brief the contact you had with a client – if they called you, then they are in need of the type of services you offer.

So, by getting this information, you can market to them on a consistent basis – and one day get their business – which leads me to my last point . . .

7) “Big Company” Followup: Not as in a thank you note with the project you turned in, but as in a company newsletter, a well-designed survey, custom thank you cards (eg, with your business name embossed on them).

Another lesson among the many that I’ve learned as an entrepreneur is that, as small business owners, most of us take the “low-hanging fruit lessons” from big business. So, for example, we know to follow up. But, we don’t do it in a professional, “big company-like” manner.

We know to answer the phone without screaming babies in the background, but we don’t ask basic questions that signal “you’ve reached a business that knows what it’s doing.”

These are subtle signs that make all the difference in how you will be perceived. And, perception in business – and in life – is everything.

It leads directly to how much value clients will place on your services – hence, how much they will pay you for them.

TOMORROW’S POST: In Post #5 tomorrow, we’ll jump directly into how to get some quick PR for your business.

What do you think? If you have questions, comments or observations about this post, send them in. Email them to info [at] InkwellEditorial.com.

Sincerely,
Yuwanda (who is this person?)
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Upcoming Features in Inkwell Editorial’s Newsletter

September 12: Gordon Graham. We ring in the “editorial season” by interviewing Gordon Graham, aka “that white paper guy.” Gordon writes and edits white papers and case studies. He charges $90/hour just to edit a white paper and a minimum of $4,000 to produce a white paper from scratch.

Now, do you see why I had to interview him?! Most freelancers don’t even dream of making this type of money. I can’t wait for this interview.

Missed the latest issue of Inkwell's freelance writing newsletter? The 8/15 issue featured an interview with B2B freelance writer, Meryl K. Evans. Want to break into this very lucrative market? Meryl's interview sheds some detailed light on how. Sign up to receive your copy to read what Meryl had to say.

Gain clients, web traffic and brand awareness. How? Let us interview you for our popular newsletter? Full details. Read the first issue here.

NOTE: As editorial is cyclical and slow during the summer, in July and August, the newsletter will be published once. In September, we go back to our twice-monthly publishing schedule. Subscribe today so you don't miss anything!
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Copyright Notice: May be reprinted with the following, in full: Yuwanda Black is the publisher of InkwellEditorial.com: THE business portal for and about the editorial and creative industries. First-hand freelance success stories, e-courses, job postings, resume tips, advice on the business of freelancing, and more! Launch a Profitable Freelance Writing Career in 30 Days or Less -- Guaranteed! Log on to InkwellEditorial.com.
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Photo Credit: Photo courtesty of www.prosperity4kids.com.

Friday, June 22, 2007

Quick Money-making Freelance Writing Template

Usually, I don't post on Fridays because I figure no one is reading anyway. BUT, this is so good I thought, why save it. Eventually, it'll be discovered!

Following is a quick money-making and time-saving freelance writing template, AND a site you can write for immediately to pick up some easy cash.

If you're a regular reader of my blog, you probably know that I submit articles to AssociatedContent.com (AC). For the uninitiated, AC is a media site that pays writers for articles.

You can write about anything you want -- from politics to sports to entertainment to business. As long as the article is 400 words and well-written, it has a good chance of being published.

The pay will not make you rich -- it ranges from $3 to $50/article -- but the beauty of this site is that if you want to churn out kickaround money, or even write enough to make it a part-time or full-time gig, you can.

Now, my template. I've done a few reviews here and there (product, restaurant and website). In order to cut down on the writing time, I created templates. So, instead of spending 45 minutes on a review, I can now write one in 20 minutes or so.

My reviews average around $5/each, so that's a quick $15/hour -- again, nothing to write home about, but enough to cover car gas and a make a margarita run with a girlfriend. Following is the template -- in the form of an article I submitted to AC.

Hope you can put it to good use! And, feel free to pass it on.

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Freelance Writing Seminar: Learn exactly what to do to earn $100, $150, $200/day or more as a freelance writer, editor and/or copy editor in our upcoming seminar. Details. It's a career anyone who can read and write can start -- with the right information.

$10,000 in one year from one "client" alone; From $0 to $600K in profits in two years: Learn how these successful freelancers carved out profitable careers in our highly popular newsletter, How to Start a Successful Freelance Career. Subscribe today. FYI, you get a FREE ebook on article marketing when you subscribe.

Gain clients, web traffic and brand awareness. How? Let us interview you for our popular newsletter? Full details. Read the first issue here.
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As a freelance writer, I'm always trying to maximize my time. A couple of months ago, I realized that I could cut my writing time practically in half by using templates for things like Product Reviews, Restaurant Reviews and Website Reviews.

As I wrote a series of Restaurant Reviews at one sitting, I created a Restaurant Review Template - to rave reviews. Here, I'll lay out a Product Review Template.
Product Review Template

Section I: In this section, I usually relay why I bought and/or needed this product to begin with. Providing this type of background information lets readers know where you're coming from, so to speak.

For example, I'm a runner. In my product review of Lady Speed Stick, I tell readers this so they can judge the effectiveness of it - for their lifestyle. This also adds to your credibility as a user.

Section II: Components/Special Features of the product. Here I'll list such things as price, outstanding functions, unusual functions, how I've used it, etc.

For example, in my review of my digital camera, the Canon PowerShot S200, one of the things I listed that I liked about the camera was how easy it was to use it. I wrote:

Literally, it's point and shoot. There's no figuring out lighting, how to minimize/maximize color, whether to use a flash, etc. The camera does all of this "thinking" for you.
There may be many features of a product, so how do you decide what to write about? I list the features that I liked - and why. Again, providing up-front information like why you purchased this product will give readers of your review valuable insight into why you chose to highlight this feature.

As a catch-all, you can list other features in a separate paragraph, like I did in my camera review piece, under the "Other Cool Feature" category.

What you list here may very well be THE selling point to another reader.

Section III: Here, I usually list things I dislike and/or would change about the product. I always explain why, because, again, what may be a dislike to you may be a selling point to other potential buyers.

For example, in my review of my new cell phone, the Nokia 6030, I wrote:

The fonts on this phone are small compared to my other phone. There's no way to increase the size, and as someone who has less-than-perfect vision (alright, I could probably qualify as legally blind!), that's annoying, especially first thing in the morning.
Section IV: The wrap up. Here I give my overall conclusion of the product - if I would buy it again, the thing I enjoy the most about it and if I would recommend it to others - and why (always provide the why).

MONDAY'S POST: Monday, I'll publish a Website Review Template.
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Copyright Notice: May be reprinted with the following, in full: Yuwanda Black is the publisher of InkwellEditorial.com: THE business portal for and about the editorial and creative industries. First-hand freelance success stories, e-courses, job postings, resume tips, advice on the business of freelancing, and more! Launch a Profitable Freelance Writing Career in 30 Days or Less -- Guaranteed! Log on to InkwellEditorial.com.
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Tuesday, May 29, 2007

4-Eyed Writers & Free Ebooks!

I went to the eye doctor today, which got me to wondering, "Are there any writers with perfect vision?" I dare say if there are, it's due to laser surgery.

Good things come with four eyes is my mantra -- and I'm sticking to it! BUT, I digress.

My doctor put some drops in my eyes -- some kind of eye test -- and it burnt like the dickens. My point -- I can't see close up. It's going to take 3-5 hours for my vision to get back to normal (which, in reality, I should not be excited about).

Anyway, I will be posting the entry scheduled for today, Are freelance writers the poorest internet entrepreneurs? tomorrow. I had planned to finish and proof it today -- but I can't see clearly enough to do so.

Thank God for willing mates to bail you out (he wasn't about to stay still long enough to type and proof the entire post, however).

Here's something you might like: Get a FREE Ebook on Article Marketing. How? Click here for details.

Hasta manana and send up a prayer for me wee ole eyeballs!

Yuwanda (Don't know who she is? She can be a chatty matty; find out more here.)

Monday, May 21, 2007

5 Things You Must Look for in a Freelance Writing Mentor (Part I of III)

Over the years, I've been asked many times by freelancers if I would be their mentor. I'm always flattered, but have never done it simply because I don't have the time. I usually refer inquirers to my website and blog, as it is all about the business of freelancing.

For those who want one, following are some things to look for in a freelance writing mentor.

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1. Tech Savvy: You want a mentor who is tech-savvy. They don't have to be Bill Gates tech-savvy, but at least be up on the latest technology.

How do you determine this without outright asking? Look for their website, their blog, see if they publish a newsletter, or air material via a podcast.

Also, scour their writings. Have they written on tech, referred to it in a newsletter, eg, "I recently attended a teleseminar," etc.

Why is it important that your mentor be tech savvy? As I discussed in the article Lessons I've Learned from 19+ Years as a Freelancer & Recruiter in the Editorial Industry, "I had to know enough [technology] to be able to stay competitive. This meant not only getting a [web]site, but learning how to update it myself."

Technology saves you time and money - two things freelancers are usually very short on. If you don't have a website, how are you going to sell yourself? Potential clients expect one nowadays - it's like trying to do business without a telephone.

Updating Your Website: You always want to have the latest sample on your site. Also, things like media blurbs, speaking engagements, testimonials for clients, etc.

All of these are individual updates - and, it can get very expensive to have someone constantly update it. So, learning enough HTML, or creating a site with a WYSIWYG (what you see is what you get) software like FrontPage will save you thousands of dollars over time.

2. Variety: I don't necessarily mean across genres, although this is a nice bonus, but I mean variety in the types of projects they take on.

For example, I do freelance writing, editing, copy editing, word processing and copywriting. I also create newsletters, brochures, postcards, write sales letters and provide web content.

Why is variety important? Quite simply, clients will approach you with different projects once they are pleased with your initial work.

I started doing brochures and newsletters because clients started requesting them. For example, years ago I had a client who was a web marketer. She initially hired me to copyedit her web content.

One time, when I turned a project in, she asked me if I could develop a monthly e-newsletter for her prospect list. She asked because she liked the way I copyediting her material. Basically, I rewrote a lot of her stuff - rearranging material for more impact and deleting material that I thought was excess.

When she asked, I said sure. Although I had never developed a newsletter for a client before, I knew what they were and also that I could go on the Internet and find good samples.

NOTE: Never turn down work that you can easily find out how to do. Most small business owners (who are the majority of my clients) are very busy and usually whatever you come up with will be so much better than they expected that they will be forever grateful.

The web is packed with templates, how-to information, easy-to-use software, etc., that it is relatively easy to pick up a new skill/software and teach yourself how to use it - usually within a matter of hours.

This is another reason you want a mentor who is tech-savvy.

I heard a quote on the radio the other day that's stuck with me. It went, "Years ago, workers advanced in society based on how they performed their job; today, workers advance because of what they know, not what they do."

Technology has made this so, so true. So, choose a mentor wisely.

Tomorrow: Part II of this article will discuss two more things you should look for in a freelance writing mentor, and the third part will reveal the number one thing you want to look for in a mentor - and why.
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